1. I missed the delivery of my order today. What should I do?
The courier usually tries again on the next business day. If you need help, please contact customer care with your order number.
2. Where can I see the status of my order?
Sign in and open My Orders to see every order and its current status.
3. How do I sign in?
Enter your mobile number or e-mail address; we send you a one-time code to sign in. You can also check out as a new customer - the code creates your account.
4. How can I pay?
Pay online by card at checkout through our secure payment partner, or choose cash on delivery where it is available for your pincode.
5. Do you deliver outside India?
No. We deliver within India only. Enter your pincode on any product to check delivery to your address.
6. Are prices inclusive of taxes?
Yes. All prices are in Indian rupees (₹) and include applicable taxes.
7. Can I open the package before accepting it?
Shipments cannot be opened before delivery. Please accept the package and contact us straight away if anything is wrong.
8. My order is confirmed but not shipped yet. What should I do?
Orders usually ship within 1-2 business days. If yours has not, please contact customer support so we can look into it.
9. How do I cancel or return an order?
Open the order under My Orders. Eligible orders show a Cancel or Return option; see our Return Policy.
10. How do I use a voucher code?
Enter the code at checkout without spaces and apply it before you place the order.